Your success is our goal.
We are at your side as a reliable partner.
Customer onboarding
From the first contact to the first order:
We support new trading partners with personal support, a step-by-step introduction to the B2B shop and an overview of processes, services and tools.
Fast. Clear. Efficient.
communication
For us, good customer service means, above all, fast and clear communication. You can reach us 24 hours a day, 7 days a week. We answer your inquiries personally – promptly and reliably.
Delivery and repair times
Our ERP system in the B2B shop confirms your orders within minutes. Our goal is to deliver 80% of our portfolio throughout Europe within a few days. To achieve this, we work with UPS and DHL International for parcel and general cargo shipping.
Brand onboarding and knowledge transfer
Through effective sales training, we ensure that your employees and customers are optimally prepared for new products. This allows you to sell faster and increase customer satisfaction - a win for your company and your customers.
Comprehensive technology expertise
You benefit from state-of-the-art technology and comprehensive advice on AI and automation. Thanks to our know-how, stay up to date and secure future opportunities for your successful business - always one step ahead.
Our service promise to you
Roadmap 2025 & 2026
B2B Store Evolution
New features make our B2B store even easier to use – with smart product recommendations, quick contact options and tools to simplify shopping and service.
Sales 2025 & 2026
In Austria and Germany, we are strengthening our brands in retail and B2B to expand market share and acquire new customers. We will launch our first sales activities in Italy in 2026.
Smart Fulfillment & Logistics
Online and POS retail, marketing and sales are equipped step by step with the latest tools.
Lifestyle Media & Social
We synchronize the most modern brands in attractive leading media, to the benefit of all partners on the market.
You can also reach us by phone at +49 8381 830 78 50.
You can also reach us by phone at +49 8381 830 78 50.