Inside Sales Consultant
(Full-time, m/f/d)
  ● Open  

We are looking for reinforcement for our inside sales team with a focus on order processing. You are the first point of contact for our customers by phone, email and in our B2B shop, you give active advice and work with our logistics team to make sure everything arrives on time.

 

We are not looking for someone who just processes tasks, but for an active member of our team who thinks along, gets things done and brings their own ideas.

 

You have experience in dealing with customers and people and you have sold actively, ideally in inside sales, back office or customer service. Your foundation is a commercial apprenticeship, for example as an industrial or wholesale clerk, or a comparable degree. You enjoy picking up the phone, inbound and outbound, and you treat customers and colleagues politely and reliably. Your motto: good service is the best sales.

 

You are passionate about technology and use Apple devices yourself. You are confident with MS Office, especially Excel, and with ERP and CRM systems such as weclapp. You speak and write very good German; good English is a plus, as our suppliers are international. You work in a structured and independent way and keep track even on busy days.

 

You answer enquiries, prepare and calculate quotes and follow up actively. You enter orders, track delivery dates, handle invoicing and coordinate closely with logistics and shipping. You work hand in hand with our field sales team, prepare appointments, tours and trade fairs and stay in close contact with accounting and purchasing. You maintain customer and order data in our ERP and create sales statistics and reports yourself. And if something goes wrong, you take on the complaint, review it and find a solution.

 

In return you get a MacBook and iPhone, direct access to management, plenty of room for your own ideas, a gross annual salary from €36,000 depending on qualifications and experience plus a performance-based bonus, and in addition to a workplace on site, hybrid working with remote days. If you prove yourself, you grow with us, for example into a key account manager role in field sales.